Shipping Policy
Shipping Policy - Backorders
Shipping Policy - APO / FPO
Shipping Policy - Customs
Return Policy
Shipping Policy
Shipping via Air Mail is free in Canada on orders over $50. Orders under $50 are charged $7.99. Normal delivery times are 8-11 business days and on the very rare occasion can take up to 15 business days. Shipping to the United States is a flat $8.99 or free on orders over $75. International orders ship for $5.50 per item or $40 via XpressPost. Shipping is free on orders over $150.
Shipping Policy - Backorders
If your item is on backorder, you can choose to change the item or cancel the order at any time.
If you ordered more than one item and only part of them is on backorder, we will almost always ship the in-stock items immediately. Backorders will ship as soon as it becomes available.
Shipping Policy - APO / FPO
Military orders (APO, FPO addresses) may take one to six weeks for delivery via Air Mail and one to two weeks via Expedited Parcel.
We highly recommend providing a civic address and contact number, in addition to the APO / FPO address, to ensure accuracy and speed of delivery.
Shipping Policy - Customs
Laws differ in every country. They also change very often. It is your responsibility to check with US Customs if the products are permitted in your country. We ship most products to the United States, however, if the package is seized by Customs, you will not be reimbursed.
If the package is returned to AstroNutrition in perfect condition, you will be fully reimbursed.
Customers are responsible for any duties or taxes that may apply, however, we'll be happy to split the bill if you send us a copy of the Customs receipt.
Return Policy
Your complete satisfaction is our ultimate goal. If you are not satisfied with any item(s), you may return the unused portion within 60 days of purchase for a FULL CREDIT REFUND. We'll also provide free return shipping if your return is the result of our error.
Products sold on this site are not guaranteed effective by AstroNutrition. Product descriptions are merely a copy of the manufacturer's information, and hence, we are not directly responsible for claims made about the products. We encourage feedback of products be posted on our site to allow for more informed decisions by our customers.